About Desert Waters Pool Care
Desert Waters Pool Care is family owned and operated, licensed and insured, and offers personalized attention to your specific pool needs. We are committed to providing the best swimming pool and spa cleaning and maintenance services at affordable rates to residential customers throughout the East Valley including Scottsdale, North Phoenix, Fountain Hills and Paradise Valley.
We believe our unparalleled customer service sets us apart from the competition. We provide a high-quality service at a fair price with a 100% Satisfaction Guarantee. As proof of performance, we leave you a slip that lists any irregularities in the condition of the water or pool equipment. We keep you in the loop at all times by identifying potential problems so that you have the knowledge to deal with small challenges before they become big ones.
Our Pledge to You
We agree ...
- To provide the best possible service in the maintenance and operation of your swimming pool/spa, by complying with all applicable ordinances or regulations.
- To advertise products, services and prices truthfully and consistently with all federal, state and local advertising practices.
- To establish fair prices and clearly communicate such prices to you prior to providing products or services.
Billing for Cleaning & Maintenance Services
Weekly pool cleaning service is billed monthly in advance. Payment is due on or before the 1st of the service month. We accept MasterCard or VISA by phone or you can use our Pay Now button to pay on our website. It accepts PayPal as well as most credit cards. If you prefer, we can set up auto-debit for your convenience.
Repairs and Special Treatments
Services and repairs are quoted up front. You will know exactly what the repair cost will be prior to any work being done. Our terms are 50% down and balance on completion.
Thank you so much for all your help. Also wanted to say that you guys are really awesome and I am already so impressed with your work, ethics, and communication. I will definitely be recommending you to everyone I know that has a pool.-Cindy
I would highly recommend Desert Waters Pool Care. We're really impressed with the skill level and quality of service rendered. They not only stand behind their work, but go above and beyond what I see other pool companies do.-Simon
Thank you for your great service! You have far exceeded my expectations. I can always count on you to be here on my scheduled service day and do a great job!-Denise
